Welcome to your stay at Oliva Old Town
We’re happy to have you with us! Here’s everything you need to make your check-in smooth and seamless.
Check-In
Check-In Details
Address
Placa de Ganguis 14B, Oliva 46780
Check-In Time
15:00 or later
First Arriving at the Apartment
Enter into your car’s navigation Placa de Ganguis 14B Oliva. If that doesn’t work then Placa de Ganguis, Oliva.
When you get off the highway you will be brought into the charming town of Oliva. When you are in Oliva you will notice when you change over from normal street pavement to cobblestone streets. That is a sign you are getting close to the apartment. Slow down, keep driving, and very soon you will see a building on the right corner that says Nikki’s Lounge. That means you are very close. At the intersection where Nikki’s Lounge is on the right corner, keep going straight. At the next stop sign you will be at Ganguis square.
Slowly drive into Ganguis square. Yes. Drive your car into the square. You will go over a small bump to get into the square. Put your hazard lights on so they are blinking. Take your things out of your car. There is no private parking for this apartment. However, it is allowed to quickly park in Ganguis square to unload things out of your car and into the apartment and then drive off.
When you get out of your car and are standing in Ganguis square put your back to Cafe Molinos and on your right will be the small market Gama. Look straight ahead. You are now looking at a row of white buildings. In the row of white buildings look to the left-most building where a small street goes down. That is the building where the apartment is in. To access the front door of the apartment, walk towards the left-most building and walk a few steps down the small street. Immediately on your right there is a black metal gate and above it it says 14B. That is the entrance to the apartment.
Key Pick Up
We will not be there to hand over the keys. This apartment is self check in with lockbox.
The lockbox password will be sent to your smartphone for privacy and security.
A lockbox is on the front gate of the apartment. Flip open the front and you will find 4 dials. Turn the dials to the password. Then flip the black switch. The lockbox will open and inside will be 1 set of keys. Take out the keys and close the lockbox fully.
There are 4 keys in total: 2 keys for the black metal gate and 2 keys for the front door. The keys are color coordinated. The red key is for the top gate lock. The green key is for the bottom gate lock. The black key is for the top front door lock. The white key is for the bottom front door lock.
With the metal gate and front door unlocked and open, bring your things into the apartment. When all of your things are out of your car and in the apartment, then close the front door and the metal gate and lock all 4 locks again.
Parking
There is no private parking for the Old Town apartment. You are not allowed to park in Ganguis square. You are only allowed to stop there to unload / load your car and then drive off. There is a free public parking lot that is very close and always has a free spot for you to park your car.
When first arriving in Oliva it may seen stressful understanding how the roads are laid out. But very soon you will see how easy it is, once you know where the roads go. Below are the instructions on how to get from Ganguis square to the free parking lot and then back to the Old Town apartment on foot.
With you in the car and another person outside guiding you (if possible), make sure there are no cars driving down the streets. With no cars driving down the streets, slowly reverse your car out of Ganguis square. Keep reversing your car back down the street you came down with the stop sign. The other person outside will guide you backwards and stop any cars that may have appeared. You must reverse your car all the way to the stop sign for this to work.
With your car now reversed all the way to the stop sign and your other person in your car with you, put your car in drive and make a right turn so that Ganguis square is on your left. Keep going straight down a small one way street. Yes you will feel claustrophobic and that you are going the wrong way but you are actually going the right way. Keep going straight down the small one way street. It will open up a bit and then you will come to a stop sign. You are now outside of Oliva.
Turn right at the stop sign. You will see two large brown columns on either side of the road as border markers to the town of Oliva. Immediately at the large brown columns take a right. That is the street the free public parking lot is on. Turn right into the free parking lot and park your car. It is safe to park your car there.
To get from the free parking lot back to the apartment on foot, leave the parking lot and turn right. Walk under the arch and keep on walking straight. On the right you will see a white building that says Nikki’s Lounge. Turn right at Nikki’s Lounge and walk down that street. At the stop sign you will see Ganguis square diagonally to your right and the entrance to the apartment down the small street to your left.
You’ve just made a circle from Ganguis square, driving out of Oliva, coming back into Oliva, parking at the parking lot, and walking back to the apartment. If you have come this far then the most stressful part is over. You now know where the apartment is, where to park your car, and how to get back to the apartment by foot. You’re practically a local!
Apartment Guide
Sets of Keys
Inside the lockbox there is 1 set of keys to get you into the apartment.
Upon entering the apartment there are small hooks on the wall to hang the keys on. Please hang the keys on the small hooks on the wall so you don’t forget them anywhere.
When you leave the apartment, please ALWAYS lock the keys in the lockbox. This reduces the risk of you losing the keys when you are outside of the apartment and will help train your brain to leave the keys in the lockbox when you check-out so you don’t take the keys back home with you.
You are responsible for all of the sets of keys during your stay. There are no duplicates.
If you lose the keys during your stay you will be charged extra to replace them.
The 4 Lock Rule
Oliva is a safe place. That said, it is traditional to have many locks on the doors for everyone’s safety.
For example, the metal gate. If the metal gate is not locked it can swing out into the street. And when a car drives by the car could hit the gate. Damages to the car and the gate would be your responsibility if you did not lock both locks on the metal gate.
Another example, the upper and lower locks. Children like getting into things they aren’t supposed to. If your child got hold of the keys and unlocked the bottom lock on the front door and the bottom lock on the metal gate - and if both top locks weren’t locked - then your child could run out onto the street and be hit by a car. So due to children’s safety, there are two locks on the doors: a top lock and a bottom lock.
Your safety is of utmost priority to us. We understand that locking 4 locks each time you go through the front door can be annoying. But we’d rather you be annoyed for a few seconds than be responsible for damages to the front gate, a car driving by, or worse the safety of your children be at stake.
THAT’S WHY WE ASK YOU TO PLEASE LOCK ALL 4 LOCKS DURING YOUR STAY.
WiFi Information
The apartment has WiFi throughout. There are 2 WiFi boxes: 1 main router upstairs in the living room and 1 booster downstairs in the hall. Both WiFi names and passwords are printed on your welcome pack in the kitchen for you to easily get online. The main router covers all of upstairs in the living room and terrace, and downstairs in the kitchen and stairwell. When you are in the bedrooms you may need to switch to the booster router as the main router may be out of reach.
Air Conditioning & Heating
In Spain, the air conditioners are multi-functional. In the summers they work to keep you cool. And in the winters they work to keep you warm. There is an air conditioner in all of the rooms in the apartment. Each conditioner has its own remote control. Point the remote control at the air conditioner and press the main button to turn it on. You will hear a short beep and the bottom covering will move and that is where the air will come out.
All air conditioners have already been pre-programmed before your arrival for maximum comfort. All you have to do is turn it on and enjoy. There’s no need to change the settings.
To turn the air conditioner off, point the remote control at the air conditioner and press the main button until you hear a long beep. Then the bottom flap will close and cover where the air used to come out.
PLEASE TURN OFF ALL AIR CONDITIONERS BEFORE LEAVING THE HOUSE.
TROUBLESHOOTING: If you turn the air conditioner on, hear the short beep, but the bottom covering does not move - just wait and be patient. The air conditioner may not have been used for a while and may need to to warm up. Wait a few minutes and soon the bottom covering will open up and begin blowing air.
TROUBLESHOOTING: If you are trying to turn the air conditioner on or off and it’s not beeping, walk closer to the air conditioner, point the remote directly at it, and press the main button again. If that still doesn’t work, then the batteries may need to be replaced. Extra batteries are in the kitchen in the drawer below the microwave.
Laundry Facilities
The washing machine is located on the terrace.
Please use the provided drying racks and clothes pins to air dry your clothes.
Please use the provided iron and ironing board in the living room to iron your clothes.
Terrace & Summer Kitchen Basics
Make yourself at home on the terrace! Here's what you need to know:
Summer Kitchen & Grill
Feel free to cook and grill!
The sink works as you'd expect — help yourself.
To use the grill:
Open the bottom cabinet.
Turn on the gas bottle.
Choose your burner and turn it on.
Grill away!
When finished, turn off the burner and the gas bottle (safety first).
Grilling tools and cleaning supplies are stored in the summer kitchen.
Hose & Watering System
The hose system splits into two:
1. Automatic plant watering:
This is on a timer — no need to water the plants yourself.
Please don’t adjust the timer.
If the plants look dry, just let us know. We’ll check the battery.
2. Manual hose use:
Turn the dial on the splitter to activate the hose.
Use the hose, roll it back up, and turn the water off at the source.
There’s a small leak at the connection — leaving it on will make the terrace wet.
House Rules
We kindly ask that you observe the following guidelines to ensure a comfortable stay for you and our future guests:
No smoking inside the property: Smoking is only permitted on the terrace. Ashtrays are provided on the terrace. Please dispose of all cigarette butts properly making sure they are all put out and are not burning embers in the trash can.
Quiet hours: Please respect quiet hours from 10:00 p.m. to 7:00 a.m.
Trash: Please dispose of your trash in the designated bins provided on the property. There is a large trash bin in the kitchen, a medium trash bin on the terrace, and a small trash bin in each bathroom. When a trash bag is full please throw it away in the public trash containers. They are large green containers. One can be found when you leave the apartment and turn right down the street. At the intersection there will be a large green trash container where you can throw away your trash. Another large green trash container is when you leave the apartment and walk left then immediately right down the street back toward Nikki’s Lounge, keep on walking and a large green trash container will be there. New trash bags are located in the kitchen drawers for your convenience. Please only use the trash bin when a trash bag is inside of it.
No gatherings or parties. We kindly ask that guests do not host parties or large gatherings in the apartments to respect our neighbors and the local community.
Do not rearrange furniture: The furniture has been placed in such a way for maximum flow and ease of movement through the space. Moving furniture will only cause blockages and interruptions in the flow and movement and can lead to injury. Please keep all furniture where they have been placed.
Turn off air conditioner when not in a room: If you are leaving a room and don’t plan on coming back into it, then please turn off the air conditioner in that room. If you do decide to go back into that room again, then feel free to turn on the air conditioner again and see how quickly the room cools down. There’s no need to have all air conditioners on in all rooms when most of the rooms are unoccupied. It’s an unnecessary cost.
Turn off all air conditioners when leaving the apartment: This is a no-brainer. Please be respectful and turn off all air conditioners when leaving the apartment. When you return to the apartment, feel free to turn on the air conditioner again and see how quickly the room cools down. There’s no need to have the air conditioners running when no one is in the apartment. It’s an unnecessary cost.
If something happens, tell us: Accidents happen. A plate breaks, juice spills, a stain appears out of nowhere. It’s all part of being human. So instead of trying to hide it, checking-out, and then we discover it in the hectic in between stage of getting the apartment ready for the next guest. Rather, please tell us immediately when it happens. That way we can solve the problem faster.
Recommendations
Looking for things to do during your stay? We’ve put together a list of our favorite local spots, including restaurants, markets, and activities.
Got more questions?
Feel free to check out our FAQ section to find the answer you’re looking for.
Emergency Contact
In case of any issues during your stay, feel free to contact us at any time.
Phone Number / What’s App:+34 622 83 09 01
Email: jonathantilley@mac.com